I took Mother to a Radio Shack store in the neighborhood, and she bought a new, big-button, corded telephone. The one that she had was worn out. It has one-touch buttons for fire, police, and ambulance, which are nice. The phone is caller ID-ready, but she won't use that capability, since she doesn't pay BellSouth for that service. We bought the phone from Tamika, a nice saleslady.