I started this site a year ago, on September 30, 2001, because I was involved in a three-car automobile accident that day (you can read about it by clicking here) and wanted a journal to "write it out of my system." As fate would have it, I was involved in another automobile accident (this time only involving one other car) on October 2, 2002, almost a year to the day after the accident that prompted the creation of this web site. This time, as I was pulling into a bank parking lot, one of their customers backed into my 1997, tan Mercury Grand Marquis. The damage was minor, but I filed a claim, anyway, because even a small dent will reduce the resale value of a car. At approximately 12:30 p.m. on Friday, October 4, I initiated a claim by visiting the web site of Farmers Insurance Group. About an hour later, I received a telephone call from David, one of their employees, who asked me some questions and said that an independent adjuster would be contacting me no later that Tuesday, October 8. I'll keep you posted on developments.